To keep our customers and staff safe we have implemented the following protocol:
- We have carried out a COVID-19 risk assessment.
- We have cleaning, handwashing and hygiene procedures in line with guidance.
- We have taken all reasonable steps to help people work safely from a COVID-19 Secure workplace.
- We have taken all reasonable steps to maintain a 2m distance in the workplace
- Where people cannot keep 2m apart we have ensured at least a 1m distance and taken all the mitigating actions possible to manage transmission risk.
We have also introduced emergency working procedures and home working for key office staff.
As part of our contingency plan , we ask that all correspondence and documentation is sent to us electronically and not by post so that we are able to progress matters remotely, if necessary. Email is best. It is our intention to deal with every incoming enquiry and to enable this we would ask that you consider emailing your request using the form on this website. We will respond as soon as we can.
Our customers, colleagues and our community are our key priority, that’s why we’re committed to making the right decisions and keeping you up to date on this website with any further changes and announcements.